Ooh by Je Joue warrants your purchase for a period of one year from the date of original purchase against any defects due to faulty materials or workmanship. If the product fails during the warranty period, Ooh by Je Joue will replace it free of charge.
Ooh by Je Joue will accept any unopened products within 7 days of sale only when purchased from oohjejoue.com. Please use the contact us to organise a return and refund.
- Due to the intimate nature of the product we cannot accept returns where the outer packaging has been opened or damaged.
- If you have purchased from another retail outlet other than www.oohjejoue.com please contact the retailer directly for their return policy.
- For faulty goods covered under warranty go to contact us to organise a return and replacement.
These terms do not affect your statutory rights as a consumer in any way.